HealthBuddies Limited ("We") are committed to protecting and respecting your privacy.
This policy (together with our terms and conditions of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is HealthBuddies Limited of Suite 36, 88-90 Hatton Garden, London EC1N 8PG, United Kingdom.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
Our site uses strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, or make use of e-billing services.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete cookies at any time however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
Please be aware that the information you submit for the purpose of online video consultations (e.g. the health issue you face) will be shared with the health professional providing the consultation. It may also be shared with other healthcare providers such as your GP where necessary. It may also be accessed by the WellVine admin team for the purposes of ensuring quality control on the notes provided to customers. In the rare instances where you wish to switch health professionals, with your consent, we will also share your past notes with the new health professional.
Please be aware that in creating a profile on our site, information that you provide about yourself (including Sensitive Data) may be shared with other users when you connect with them. Should you choose to share any Sensitive Data or other personal information about yourself on your profile this could be used to identify you. Your data may also be shared on the site should you upload any information to it, e.g. via free text fields, blogs, photos etc. Any information you provide to register for usernames and passwords to use the site and any other associated service will not be shared with any other party and will be kept in a secure online database in accordance with the Data Protection Act 1988.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by [post or telephone].
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please let us know by sending an email to firstname.lastname@example.org
We may disclose your personal information to third parties:
We will not use or disclose your Sensitive Data unless you have provided us with express permission to do so or if such disclosure is permitted under a law as outlined above.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise the right at any time by contacting us at email@example.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.